What problems are you trying to solve?
Chances are, if your operations involve a fleet of sorts, or high value assets, you would benefit from implementing a telematics solution. It is important however, to identify the types of issues you would like to tackle, as well as areas in which you see an opportunity to cut costs. The types and degrees of telematics solution vary greatly in the breadth data they collect. Some focus more on simple GPS tracking, while others work to collect much more detailed telematics data that might pertain to driver behavior, job order status’s and progress, and many other miscellaneous data points that can be used to cut costs where possible. Fleet managers specifically should also pay close attention to the FMCSA’s ELD mandate regulations and whether these regulations apply to their operations or not.
Does the provider have experience, and how stable is the company?
This question applies to the beginning of any business relationship, telematics is no different. The level of experience a company has is usually a good indicator of how well they do in general. Since many operations looking to implement telematics solutions require specificity with their operations, it’s helpful to have a provider that has been in the field for quite some time and is ready to answer those specific questions you might have.
Does the company offer installation services, and training services?
Some telematics solutions are easy to install, some are not, knowing which it is might be a good idea. Furthermore, understanding the training services might better equip employees for the changes of implementing a telematics solution, there’s nothing worse than having a solution and not having any employees who understand or know how to use it.
How accurate is the data, and does it offer practical and actionable insights?
One thing is simply collecting data; acquiring data that can be used in insightful ways be it to cut expenses, or optimize efficiency is a completely different thing. Inaccurate data can do even more harm than no data at all.
Is the provider prepared to adapt to the needs and specifications of your business?
Something we’ve mentioned before, fleet management systems can vary greatly. different operations require different functionalities from a telematics solution. a delivery team will most likely require a different set of analytical data than say, a construction crew.
What integration capabilities does the company provide?
You may currently be using some 3rd party devices or systems in your operations, you may also be using certain software especially if you are in the public utilities sector or something similar. A good telematics solution is one that easily integrates with a number of other systems and can serve as an API capable of collecting processing and displaying data across many platforms. A telematics solution that is too rigid
Does the company offer a smart device app?
For fairly obvious reasons having smart device capabilities will ease the flow of work facilitating connections between field work and offices. Sending, receiving, analyzing job reports is just one of the functions that requires some sort of smart device communication.
What separates this telematics solutions to others?
What about this specific telematics solution puts it a cut above the rest? Is it the interface of the software, customer service, or something else?
For more information on Our own telematics solution head over to our site and request a demo. With over 20 years experience MarshallGIS has a long history of providing high-level GIS Strategic Planning services to state, county, & municipal governments, as well as utilities. These services are of value when an agency has a need for integration of GIS & their EAM (Hansen, Lucity, or Maximo) technologies across one or more departments, has new GIS initiatives they are considering, or need GIS data development. MarshallGIS will provide a high-level review of strategic business objectives & assessment of its major geographic & enterprise business system investments. Typically, we focus on what needs to be built & maintained across separate departmental operations to create improved asset & work activity management.