We’ve explored in previous blogs, the different ways in which technologies like ELDs are becoming a norm in the fleet management industry. We also understand that change in business operations can often be repelling for managers and employees. Part of our job as service providers is to ensure that all our customers go through the smoothest of transitions and receive the best preparation and training when making the shift to implementing any of our software & hardware in their operations. This transition is approached through 8 intuitive steps that will, at the end have your operations running more proficiently than ever before!
Project initiation: The first step comes after a contract is signed and a PO or project notice to proceed has been issued. The first project kick-off meeting is held in which together we review the scope of work and perform an initial assessment of your company’s current systems. Ultimately the goal in this first step is to establish the project plans and understanding of communications and responsibilities.
Planning: In this phase our own Delivery Services Manager will ideally work with your own company’s Project manager to finalize a schedule which would be based on tentative schedules discussed in the project initiation phase. In planning we would also require a vehicle list provided by your Project Manager so that we can acquire the devices that will best fit your operations.
Implementation: This might be the phase most feared by our customers, which is why MarshallGIS works closely with the implementation team and your own project team. Our goal here is to design the initial configuration and ensure that through training and implementation your company smoothly integrates and grows in the ability to use the systems.
Training: Training is essential to allow our customers to feel comfortable with the systems which is why this phase essentially never stops. We keep communication with our customers throughout the entire process and focus on allowing your staff to utilize the full potential of our software to inevitably boost productivity while cutting costs.
Integration Services: Though the scope of services requested or required will vary per customer, at this stage in a standard procedure, MarshallGIS will work with our customers to deploy the relevant integration modules.
Configuration Services: After installation of devices MarshallGIS project team with work in unison with our customer’s team to configure the different groups, roles, views, GeoFences, Points of Interests (Landmarks) and reports.
Monitoring: Our input and work put into making sure your operations run smoothly will never stop. We work continuously to monitor the hosted systems, and activated vehicles.
Closing: The initial deployment phase will close after the identified initial vehicles are live, tested and the introductory training is provided.
These intuitive steps to integrating our ELD technologies to your fleet/asset operations have been carefully thought out and crafted to ensure the smoothest and most cost benefiting solutions to our customers.